PRIVACY POLICY

Data Controller

ANNA TRUBY ART is the data controller (i.e. the company who collects your data and controls how it will be used) and we are committed to protecting the personal data of our visitors and customers. We are responsible for holding your data securely and ensuring your user rights are respected. For any questions about how we use personal data please contact us on annatrubyart@gmail.com. If you have concerns about how we use your data, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

What is privacy policy?

This privacy policy gives you information on how ANNA TRUBY ART collects personal data through your use of our website. This includes data you provide when you:

  • Purchase a product from us

  • Sign up to receive our marketing communication

  • Submit an enquiry form

What data do we collect and why?

  • Our website uses visitor data to run effectively and provide the best personalised experience for visitors. This website collects personal data to power our site analytics, including:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

We collect this information to make improvements to our website and ensure we provide a unique, customised experience for our customers. This also helps us assess what products and offers may interest you and allows us to send you information on these. 

  • We collect personal information from you when you buy something on this website. This is to allow us to fulfil the order. We may collect information like your:

    • Billing and shipping address

    • Email address

    • Name

    • Phone number

    • Date of birth

We collect this information in order to perform our contract with you and send you our products. Furthermore, we may send you updates in relation to the status of your order. We also use this data to contact you if you opt in to receive updates from us about exciting new products and offers - you can opt out at any time by clicking the link at the bottom of the any marketing emails.

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. When essential to provide our service to you, we may also share this information to other professional service providers, such as delivery companies, payment solution providers, marketing agents, legal advisors, and insurers.

We use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of [Stripe] a third party service provider which will also receive your personal information and process it in accordance with their privacy policy which can be accessed at [www.stripe.com/gb/privacy]. This allows us to process your payment and thus, fulfil your order.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

  • When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

  • This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including: information about your browser, network, or device; information about this site and the page you’re viewing on it; and your IP address.

How Long Do We Hold Your Data?

We retain data only for a limited time, varying by customer and data type. Once the retention period expires, we will permanently erase or anonymise your data. This action is final.

Personal Data Changes

So we have accurate and up to date information, it is very important to inform us of any changes to your personal data.

You have the right to:

  • withdraw your consent to marketing

  • see any information we hold about you and correct it if it’s wrong

  • request that your data is deleted

  • request that your data is not used for certain purposes